HOW MUCH DOES SHIPPING COST?
Guess what?!! Standard shipping is FREE for all orders $150 or over within Australia!
Orders below $150 are charged a flat delivery rate of $8 Australia wide for Standard Shipping, or $12 for Express Shipping (delivered via Australia Post).
Orders above $150 can opt for Express Shipping (within Australia) at checkout for an extra $5 (how quickly do you want to be wearing your TCM dresses?!)
HOW LONG DOES SHIPPING TAKE?
Yay! Your order will be processed and dispatched within 2 business days.
Once your order is shipped you will receive a confirmation email which will include your Australia Post tracking number. Typical transit times for Australian express delivery are 2-4 business days.
WHAT ABOUT LOST OR DAMAGED GOODS?
If your order is lost or damaged in transit (oh no!), please email us at firstname.lastname@example.org or use the Contact Us form and our Customer Service team will resolve this for you as quickly as possible.
Please ensure that the NAME and shipping ADDRESS specified on your order is correct. Unfortunately, we cannot replace lost items if this information was entered incorrectly.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes we do! International shipping rates will be calculated at Checkout and delivery times vary from 2-5 weeks depending on your location and weight of your parcel.
Unfortunately we are not able to ship to the USA and Canada at this time.
Please be aware that any additional taxes or duties applied by customs at the destination country are the responsibility of the delivery recipient. Your local customs office will be able to assist you with any further information regarding these fees.
With love, The Comfort Mama x